Red State or Blue State, if you need to contact Bank of America customer service by email, the sole monitored official channel is Twitter.
If Twitter is shut down, how will Bank of America provide customer service to its account holders?
You mean, you didn’t know that Twitter is the SOLE written channel for “@BofAHelp” troubleshooting, customer service and notification of data breaches?
So don’t be too hard on Elon if you bank at BoA.
BoA hides their email addresses and loves to send out one-way, unmonitored emails.
abuse@bankofamerica.com does NOT work.
lawenforcementrequests@bankofmerica.com does NOT work. You shouldn’t try the law enforcement channel unless there’s a real emergency. Is being stranded overseas with no money an emergency? I’d say ‘yes,’ but then, I have skin in the game.
Here are the email addresses of a few C-Suite executives who might know how to reach customer service.
brian.moynihan@bankofamerica.com CEO and chairman of the Board
Lee Mcentire, lee.mcentire@bofa.com
Joyce Seidenfeld, Media Relations, jocelyn.seidenfeld@bofa.com
Diane Wagner, diane.wagner@bofa.com
tom.scrivener tom.scrivener@bofa.com chief operations executive
If you’ve got time, here’s their street address:
Bank of America Corporate Center,
100 North Tryon Street
Charlotte, NC 28255